Legal
Privacy Policy
How People Appeal CIC collects, uses and protects your personal information.
Last updated: August 2026
People Appeal CIC ("we", "us" or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us, and outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1.Who We Are
People Appeal CIC is a Community Interest Company registered in England and Wales (Company Number: 17323028). We are the data controller for the personal information collected through this website and are responsible for deciding how your personal information is used and protected.
2.What Information We Collect
We may collect the following personal information when you use our website, contact us or submit an enquiry: • Your name. • Your email address. • Details included within your message or enquiry. • Any other information you voluntarily choose to provide. We do not intentionally collect sensitive personal data through this website. However, if you choose to provide information of this nature within a message or enquiry, we will handle it responsibly and in accordance with applicable data protection requirements.
3.How We Use Your Information
We may use your personal information to: • Respond to enquiries and messages submitted through our website. • Process expressions of interest relating to volunteering, partnerships or other ways of supporting People Appeal CIC. • Maintain appropriate records of communications and enquiries. • Provide updates about our projects, activities, fundraising initiatives and opportunities to get involved where you have chosen to receive such communications. We will not sell your personal information or share it with third parties for their own marketing purposes.
4.Legal Basis for Processing
We process your personal information using the following legal bases: (a) Consent — where you have chosen to receive updates, project information, fundraising communications or other optional communications from People Appeal CIC. (b) Legitimate interests — where processing is necessary for us to respond to enquiries, manage communications, develop our activities and operate the organisation responsibly. (c) Legal obligations — where we are required to process or retain information to comply with applicable legal, regulatory or reporting requirements.
5.Marketing Communications
If you have chosen to receive updates from us, we may use your email address to send you information about People Appeal CIC, including our projects, volunteering opportunities, partnership opportunities, fundraising activities and other relevant organisational updates. We will only send marketing communications where you have provided appropriate consent. You can withdraw your consent and unsubscribe at any time by using the unsubscribe option included in our emails or by contacting us using the details provided on this website.
6.Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, meet our legal and regulatory obligations, resolve enquiries, maintain appropriate records and support the responsible operation of People Appeal CIC. The length of time information is retained will depend on the nature of the information and the reason it was collected. Enquiry and communication records will generally only be retained for as long as reasonably necessary. If you choose to unsubscribe from marketing communications, we will remove your details from our active mailing list or stop sending marketing communications as soon as reasonably possible. We may retain limited information where necessary to record your communication preferences or comply with legal obligations.
7.Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights regarding the personal information we hold about you. These include the right to: • Request access to the personal information we hold about you. • Request correction of inaccurate or incomplete information. • Request deletion of your personal information where applicable. • Object to or request restriction of certain types of processing. • Withdraw consent at any time where we rely on consent as the legal basis for processing. You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you believe your personal information has not been handled appropriately. Further information is available on the ICO website: https://ico.org.uk
8.Cookies
Our website may use cookies and similar technologies to help ensure the website functions correctly, improve user experience and support website performance. We currently do not use cookies for advertising purposes. Where cookies are used that require consent under applicable data protection laws, we will provide appropriate information and obtain consent where required. You can manage or control cookie preferences through your browser settings or any cookie management tools made available on our website.
9.Third-Party Services
We may use trusted third-party service providers to support the operation of our website, manage communications, process enquiries and provide other services necessary for the running of People Appeal CIC. These providers may process personal information on our behalf where required to provide their services. We take reasonable steps to ensure that third-party providers handle personal information securely and only process information for appropriate purposes. Third-party providers operate under their own privacy policies and terms, and we encourage you to review these where applicable.
10.Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your data protection rights, please contact us at: hello@peopleappeal.org. We will review and respond to requests in accordance with applicable data protection requirements.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK's independent data protection authority.